The club opens for new members the first week of every month and stays open until the last day of that month, or until all 100 spots are gone, whichever comes first. Whatever month you join in, you're signing up for the next month's bundle.

Example: Join anytime during September and your very first envelope is the October bundle.

One of two things is going on. Either sign-ups are closed for a few days, or this month's 100 spots already filled and I'm currently elbow-deep in vellum making them. Either way the fix is the same: the next window opens the first week of the month,, usually around the 2nd or 3rd. Hop on the email list (link's on the site) and you'll know the second its time to sign up!

Because I'm one human with two hands, a day job, and a kid, and every single bundle is put together by me, not a warehouse. Capping it at 100 is how I keep the quality high, the envelopes actually going out on time, and myself from crying into a pile of stickers. It's small on purpose. You're not one of ten thousand, you're one of a hundred.

Bundles ship on or before the 15th of the month they're for. So the October bundle heads out on or before October 15th. If the 15th lands on a Sunday or a holiday and the post office is closed, it just goes out the next business day instead. It's coming. I promise it's coming.

Everything goes out first-class with a real stamp, snail-mail style, which keeps your cost down but means there's no tracking. Once it's on its way, US bundles usually arrive within about 7 to 10 business days. Hang tight, it's worth the wait.

It's rare, but mail gremlins are real. If your bundle is running well past the estimate, email me at hello@creativemomster.com and I'll make it right.

Just email me and I'll fix it on my end so your next bundle lands in the right mailbox. Try to give me a heads-up before the 15th if you can, since that's ship day, and I'd hate for your goodies to go visit your old place without you.

Your subscription will renew on the 1st of the month, each month, as long as you are subscribed. Don't worry you'll get an email a couple days before reminding you of the upcoming charge. So if you need to update a payment method beforehand, or if you have to pause or cancel for whatever reason, you'll have some time.

Totally normal, especially in your first couple of months. Here's the unglamorous truth: your renewal bills on roughly a monthly cycle on the 1st of the month, but your bundle ships in the middle of the month. Those two calendars do not always hold hands.

So your card can tick over to the next month while the current bundle is still finding its way to your mailbox. Nothing is broken, and you are not being charged twice for the same envelope. If the timing makes your eye twitch, email me and I can make sure everything is sorted out for both of us. hello@creativemomster.com

Yep. Any time. No guilt trip, no "are you SURE" popup asking you seventeen times. You can handle it yourself from the member portal (that link lives in your welcome email), or just email me and I'll sort it out. Life gets chaotic, the un-cozy kind. I get it.

Yes! Once a bundle's window closes, a few days later, it moves to the shop as a one-time purchase for $14.99 while they last, so you can still snag the ones you missed. I send these out every week. So they usually get mailed out within a couple of business days of ordering, separate from the monthly club send-out.